About Us | Our Story | Our Mission
Exceeding Your Expectations With Supurb Customer Service And Attention To Detail!
Laptop Repair Geeks of McLean operates as an IT division of SBIT Partners Inc., whose mission is to provide exceptional computer repair services for residential and small business clients located within the Washington DC Metropolitan area. We employ a talented team of highly qualified computer repair professionals that are customer oriented and committed to the pursuit of customer excellence. Our goal is to make resolving your computer mishap the most pleasant and hassle free experience possible. Our business model is structured around the premise of simplifying the computer repair process and removing the traditional “pain-points” of trying to get a personal item fixed at a fair price and in a reasonable amount of time.
So What Differentiates Us From Our Competitors?
1. Same Day Diagnostic Service: We provide same day diagnostic services and most repairs are completed within 24 hours of acquisition.
2. We Stand Behind Our Work: We provide a 12 month written warranty on most OEM-based hardware replacement component repairs.
3. Up-Front Pricing / Hassle-Free Results: We provide free diagnostics of your computer system with a written cost estimate of recommendations to consider moving foward when a valid work order is generated and approved by the customer.
4. Focused On Customer Convenience: We provide a user friendly portal for clients to schedule repair services online and we provide free pick-up of your computer system for clients that are located within the NW Corridor of the District of Columbia.
5. Fair And Balanced Pricing Model: We offer a fixed and affordable labor rate pricing model that is reasonable and cost effective. And unlike our competitors, we remove the guessing game of trying to find out how much something is going to cost. We publish our labor rates on-line and most repairs can be completed for under $120. In addition, our labor rates are typically 20% lower than Geek Squad, Office Depot and the Apple Store
At Laptop Repair Geeks of McLean, our mission is to exceed your expectations by providing fast, reliable worry free results! If you are tired of the run around or excessive wait times that most big box stores offer, consider Laptop Repair Geeks of DC as your "Go-To Team", for all of your computer repair needs. Call today @ 703-972-9525.